FAQ – Everything You Need to Know
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Why Choose Tech Tails products ?
We offers innovative, easy-to-use pet tech that enhances your pet’s well-being and makes care easier. With durable, high-quality products like smart feeders and smart collars, you get peace of mind, great value, and excellent customer support. Choose Tech Tails for reliable, affordable pet tech solutions!
What kind of products do you sell?
We specialize in smart technology for pets. Our range includes pet cameras, GPS trackers, smart feeders, interactive toys, automatic litter boxes, and more to enhance your pet’s health, safety, and entertainment.
Are your products safe for pets?
Yes! All of our products are designed with your pet's safety in mind. We use durable, non-toxic materials and ensure that every item meets strict safety standards before being sold.
How do I set up my pet tech products?
Our products come with easy-to-follow instructions and setup guides. Most of our devices connect through simple app integrations or Wifi, making setup quick and hassle-free. If you need assistance, our customer support team is always here to help!
How do I track my order?
We will send you the tracking number and informaion with the link that you can simply follow up and check. Also, you can visit our home page and go to "Track Order" page to see the status of any open orders you may have.
How can I contact customer support?
You can contact our customer support team by emailing support@techtails.store. We're happy to assist you with any questions or issues.
Do you offer free shipping?
Yes, we offer free shipping on all orders. We’re committed to making your shopping experience as convenient and joyful as possible!